FAQ

What are the delivery times and shipping options available?

We also offer express delivery times depending on the product and destination. Typically, standard delivery takes 5 to 10 business days. We also offer express shipping options for those who need to receive their order more quickly. All shipments are trackable, and we will provide you with a tracking number once the order has been shipped.

Do you offer customization services or tailored commissions?

Yes, we offer customization services to meet your specific needs. You can contact us to discuss the details of a commissioned painting, including subject, size, style and other special requirements. Our artists will be happy to create a unique work just for you.

How can I be sure of the quality of the works?

We work with trusted artists to ensure that each painting is of high quality. Each piece is carefully selected and inspected before being offered for sale. In addition, we use premium materials for all of our prints and artwork.

What types of products do you offer in your store?

We offer a wide range of paintings, including oil and canvas paintings, made with Pictography,a technique developed by us that allows us to reproduce a copy in every way faithful to the original. Our catalog includes different styles, such as abstract, landscapes, portraits, modern and classical art.

What can I do if the work I receive does not satisfy me or is damaged?

Your satisfaction is our priority. If you are not satisfied with the product you received, you may return it within 30 days from the date of delivery for a full refund or exchange. If the item arrives damaged, please contact us immediately with photos of the damage, and we will resolve the problem as soon as possible and offer a replacement or refund.

Opening hours

Mon – Fri: 8 am – 4 pm
Saturday by appointment
Closed on Sunday

Contact

Via Claudio Treves, 14
06012 Città di Castello, Italy
+39 075 8511651

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